VA Secretary Robert McDonald​: Disney doesn’t measure wait times, neither should VA

Disney theme park

Veterans Affairs Secretary Robert McDonald compared the length of time veterans’ wait to receive health care from the VA to the length of time people wait for rides at Disneyland, and said that Disney doesn’t keep track of wait times, so Veterans Affairs shouldn’t either as it’s not a valid measure of one’s overall experience. “When you got to Disney, do they measure the number of hours you wait in line? Or what’s important?” McDonald asked reporters Monday during a Christian Science Monitor breakfast. “What’s important is, what’s your satisfaction with the experience? And what I would like to move to, eventually, is that kind of measure.” The comparison brought swift disapproval from Republicans and veterans organizations alike who were none too pleased with Secretary McDonald’s analogy in light of the scandal that exploded two years ago when it was revealed that the VA was attempting to cover up long wait times. Republican Presidential front-runner Donald Trump took a moment to try to gain political traction, saying he would “take care” of America’s vets. Obama’s VA Secretary just said we shouldn’t measure wait times. Hillary says VA problems are not ‘widespread.’ I will take care of our vets! — Donald J. Trump (@realDonaldTrump) May 23, 2016 Wisconsin Republican and U.S. Speaker of the House Paul Ryan ripped into McDonald with a series of tweets saying unlike Disneyland, the VA “is not make-believe.” This is not make-believe, Mr. Secretary. Veterans have died waiting in those lines. https://t.co/OxfT3AYzTi — Paul Ryan (@SpeakerRyan) May 23, 2016   The happiest place on earth? Secretary McDonald compares #VA lines to #Disneyland. Seriously. https://t.co/SmvIKqxGKW — Paul Ryan (@SpeakerRyan) May 23, 2016 There’s no Fast Pass at the #VA. #Veterans seeking medical attention don’t have that luxury. https://t.co/SmvIKqxGKW — Paul Ryan (@SpeakerRyan) May 23, 2016 Concerned Veterans for America called the remarks offensive. “It also shows that he doesn’t even view long wait times and secret wait lists as real problems in need of a fix,” said John Cooper, a spokesman for Concerned Veterans for America. “To compare veterans’ experiences waiting weeks and months for care to tourists waiting in line to see Mickey Mouse demonstrates just how out of touch the secretary is with the struggles many veterans deal with while waiting for care at the VA.” McDonald’s controversial comment was in response to a question as to why the VA won’t publish the average time a veteran has to wait from the day he or she calls and asks for an appointment, known as the “create date.” Instead, the VA publishes its average wait times based on the “preferred date,” or the day a VA scheduler actually puts an appointment time on the books. McDonald went on to explain that the “create date” was not a “valid” measure of the VA’s success.

Hillary Clinton targeted in ad from group tied to Koch brothers

Democratic presidential front-runner Hillary Rodham Clinton on Friday makes her first appearance in a negative advertisement funded by the wealthy Republican donors tied to billionaires Charles and David Koch. A 30-second ad aimed at Internet users in South Carolina and Florida shows headlines about the number of veterans who have died while awaiting health care. Then it shows a recent MSNBC interview with Clinton, who said of problems at the Department of Veterans Affairs, “It’s not been widespread as it has been made out to be.” “Not widespread?” text in the ad says. “Our veterans deserve better.” The digital ad, backed by at least $100,000 from Concerned Veterans for America, a nonprofit group that does not identify its donors, is timed to run as Clinton participates in a Democratic candidate forum in South Carolina. Clinton is “completely out of touch” with VA issues, which are “inarguably widespread,” Dan Caldwell, a spokesman for Concerned Veterans for America, told The Associated Press on Thursday. After Republicans criticized her remarks in the MSNBC interview, Clinton’s campaign said she was “outraged” by VA delays in providing care. Concerned Veterans for America is one of a half-dozen political and policy groups funded by the Kochs and hundreds of like-minded donors. That network is poised to spend a generous portion of at least $750 million over this year and next on issues relevant to the presidential race. The ad marks the first major paid media effort by a Koch group to ding Clinton’s 2016 candidacy. As she gains steam in a three-candidate Democratic primary, while the Republican nominating process is far from settled, GOP groups are beginning their Clinton attack efforts. The veterans ad follows a television commercial a week ago by a political group called Future 45. That ad focused on Clinton’s work as secretary of state, particularly in Libya, concluding with a narrator saying: “Responsible for a disaster. More threats. More war.” Although the group spent only about $65,000 airing the spot a few times, according to Kantar Media’s CMAG ad tracker, there are signs that more Clinton attacks are on the way. On Monday at a New York fundraiser for Republican opposition group America Rising, headlined by 2012 GOP nominee Mitt Romney, donors were encouraged to support Future 45, an attendee told the AP. The attendee was not authorized to share details from the private event and requested anonymity. Republican hedge-fund billionaires Paul Singer of New York and Kenneth Griffin of Chicago are among those who have already written six-figure checks to Future 45, a fundraising report filed in July shows. The group’s name references the 45th president, who will be elected next November. Republished with permission of the Associated Press.